Time.
There really does not seem to be enough of it these days and, with all due respect to the fathers who come through my office door (and there are a lot of them!), balancing work from home and school from home is taking the harshest toll on mothers.
Consider this telling statistic: in December 2020, the American economy lost a net 140,000 jobs. Men actually gained 16,000 jobs, but women lost 156,000. Last fall, Facebook’s Chief Operating Officer, and founder of the LeanIn.Org, Sheryl Sandberg urged companies to be more flexible – or risk losing their top female talent.
I hear the stress in the voices of the mothers who come into my office, whether they hold jobs outside of being wife and parent or not. This crisis has taken a toll.
The medical community can make things just a tiny bit easier by embracing digital technologies that allow us to check in and follow up with our patients virtually.
Both of my offices use Dental Monitoring by DentalMind, for example. With the app on iOS and Android, patients capture their treatment progress, communicate them to my office, and receive any necessary instructions or changes directly from me. This technology allows me and my patients to maintain consistent contact between appointments in a safe, seamless, and time-saving way.
I also offer virtual consults. Patients take a few snaps of their smiles and, based on these photos alone, I can come up with a preliminary treatment plan. We will meet face to face as a next step, but there is no reason not to use technology to get things started.
Digital technologies also are super convenient in a pinch.
A couple of weeks ago, my front desk fielded a call from a mom in Middleburg, Va. who was supposed to bring her teenage son in that day for an in-person consult. Even under normal circumstances, Middleburg is quite a drive to the Washington, D.C. area and, on this particular day, everyone was just running behind.
I could hear the relief in mom’s voice when I told her the consult could be done digitally. After all, why do we carry around high-resolution cameras and computers in our purses if we can’t use them to save ourselves a few minutes? I hope that mom was reassured, too, that if she chose our office for her son, many of our follow-ups could be completed from her own living room.
Smartphones also can be incredibly helpful when assessing emergency situations with your dentist or orthodontist. A friend of mine who is a pediatric dentist evaluated a young patient on a Friday night who fallen (err, jumped) off a couch and landed on a set of drums. (Ouch!) Teeth were broken, but the dentist also clearly could see that stiches were needed. While mom still was not happy with the stage dive, at least her dentist-by-iPhone gave her a clear path forward and at least some reassurance.
Telehealth not only saves time, it saves money. According to an April 2020 article in U.S. News & World Report, for medical visits, “The national median cost for a video-based virtual visit is $50, compared to $85 for low-severity treatment at a doctor’s office, $130 for an urgent care facility visit, and $740 for an emergency room visit.”
One more benefit?
Telehealth also is good for the environment. When researchers from the University of California at Davis studied the use of telehealth in the Golden State, they found “telemedicine utilization saved the air almost 2,000 metric tons of carbon dioxide, 50 metric tons of carbon monoxide, 3.7 metric tons of nitrogen oxides and 5.5 metric tons of volatile organic compounds.”
Digital health: good for the planet … easy on your schedule.
So, take an easy breath next time you’re worried about making time for your appointment. Give us a call, and we’ll determine if we can do it virtually instead.
